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Privacy Policy
Last updated: [07-11-2025]

Welcome to Access Floors. Your privacy is important to us. This Privacy Policy explains how we collect, use,disclose,and safeguard your personal information when you visit our website https://accessflooruae.com/, or engage with our services.

Information We Collect
We may collect and process the following categories of information:

  • Personal Information:

    such as your name, email address, phone number, company/organisation name and any other details you provide through contact forms or when you request a quotation or our services.

  • Usage Data:

    including your IP address, browser type and version, pages visited, time spent on pages, links clicked, referring/exit pages, and other diagnostic data.

  • Cookies and Tracking Technologies:

    We use cookies, web beacons and similar technologies to track activity on the Site and hold certain information (see our Cookie Notice section below).

How We Use Your Information
We use, store and process your information for purposes including:

  • To provide, operate and maintain the Site and our flooring / access-flooring solutions and services.
  • To manage your enquiries, quotations, contracts & to perform client onboarding and customer support.
  • To communicate with you, including sending emails, notifications, reminders, or other information relating to your enquiry or service, and with your consent, marketing communications.
  • To analyse usage of the Site, monitor, measure and improve our products, services and Site performance.
  • To ensure the security of our Site and services and prevent fraud or misuse.
How We Share Your Information
We will not sell, rent or trade your personal information. We may share your information with:

  • Service providers

    who assist us in operating the Site, managing our services (e.g., IT providers, payment processors, analytics providers). They are obligated to keep your information confidential and use it only for the purposes we specify.

  • Legal and regulatory authorities

    when required by law or necessary to protect our rights or those of our clients.

  • Affiliated companies or business partners

    only if necessary and under strict confidentiality terms, and only with your consent if required by law.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law and regulations. Once the data is no longer needed, we will securely delete or anonymise it.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and analyse how the Site is used.

You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Site may become inoperative or may not function as intended.

Third-Party Links

The Site may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party site you visit.

Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Right to access the personal information we hold about you.
  • Right to request correction or deletion of your personal information.
  • Right to withdraw consent where we rely on it.
  • Right to object to or restrict certain processing activities.
  • Right to data portability (where applicable). To exercise these rights, please contact us.
Security

We take commercially reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. However, no transmission over the internet or electronic storage is 100% secure — we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically for any changes. Continued access or use of the Site after changes implies your acceptance of those changes.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach us at: